Plain-English agreement between you and Iluxxian LLC. Provided in good faith; this is not legal advice.
These Terms of Service (“Terms”) govern your use of iluxxian.com and the services provided by Iluxxian LLC (“Iluxxian,” “we,” “us”). By engaging our services, you agree to these Terms.
1. How we work together
Iluxxian offers AI and automation engineering three ways: (a) a monthly retainer billed as a recurring subscription; (b) one-time, fixed-scope projects booked directly with us; and (c) engagements through Upwork. Every engagement is defined by a written scope agreed before work begins.
2. Retainer
The retainer is a recurring monthly subscription charged through Stripe on the same day each month until you cancel. It reserves priority engineering time and ongoing work across your automations for that month. Unused time does not roll over to the next month. You may cancel at any time; cancellation stops future renewals and your retainer remains active through the end of the current paid month. Refunds are governed by our Refund Policy.
3. One-time projects
Fixed-scope projects are quoted against a written scope confirmed in advance. Work that falls outside that scope is handled by a separate change order before it begins. Payment terms are stated at the time of booking.
4. Engagements through Upwork
Work arranged through our Upwork profile is additionally governed by Upwork’s own terms, escrow, and dispute process, which control where they differ from these Terms for that engagement.
5. Intellectual property
On full payment for an engagement, you own the deliverables produced specifically for you. Iluxxian retains ownership of its pre-existing tools, libraries, and general know-how, and may reuse non-confidential techniques and patterns.
6. Confidentiality
Each party keeps the other’s non-public information confidential and uses it only to perform the engagement. Case studies and write-ups never identify a client or expose client data without written permission.
7. Warranties and disclaimer
We perform services with reasonable skill and care. Beyond the specific scope agreed, services and deliverables are provided “as is.” We do not warrant that automations will be uninterrupted or error-free, particularly where third-party APIs, models, or platforms change.
8. Limitation of liability
To the extent permitted by law, Iluxxian’s total liability for any engagement is limited to the fees you paid for that engagement in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
9. Termination
Either party may end an engagement with written notice. For the retainer, termination takes effect at the end of the current paid month. You remain responsible for fees for work already performed or time already reserved.
10. Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.
Contact
Questions about these Terms: ConvertingCartPages ↗ · hello@iluxxian.com.